Lifetime Value Calculator
To calculate customer LTV, multiply average order value × purchase frequency × customer lifespan. For example, a $75 AOV × 4 purchases/year × 3 years = $900 lifetime value. Use this free customer LTV calculator to add gross margin and CAC, then see your LTV:CAC ratio.
Enter your AOV, purchase frequency, and lifespan to calculate LTV.
Why LTV is the metric that matters most
LTV tells you the maximum you can profitably spend to acquire a customer. Without knowing LTV, you're guessing at ad budgets, retention investments, and growth sustainability. Pair it with your customer acquisition cost to find a healthy LTV:CAC ratio — 3:1 or better.
Formula: LTV = AOV × Purchase Frequency × Customer Lifespan
Three levers to increase LTV
Bundles, upsells, and free shipping thresholds. Every dollar added to average order value compounds across every purchase for the customer's lifetime.
Subscription models, replenishment reminders, loyalty programs, and post-purchase email flows all drive repeat purchases.
Retention is cheaper than acquisition. Win-back campaigns, exceptional support, and product quality keep customers longer.
Want to increase your customer lifetime value?
We help brands optimize the entire customer journey – from first visit to repeat purchase – to maximize LTV.